Please read how we use and process the data you have provided – your personal data, as well as the data of third parties (persons shown in the family tree) that you have provided to us for the purpose of making the order.

CONTACT DETAILS OF THE DATA CONTROLLER

Name and surname: Ing. Lucie Smetanová – Family Tree Factory

Headquarters: Borská 1515/27, Plzeň 30100

ID: 02060311

Phone: +420 731 48 58 83

E-mail: info@familytreefactory.com

WHAT TYPE OF PERSONAL DATA SHDO WE USE?

We only collect personal data for the purpose of communicating with website users or the implementation of the service offered or the sale of goods on the basis of the performance of the concluded contract. For the customer, this is First Name, Last Name, Shipping Address, Billing Address, Email and Payment Details according to the type of payment.

Further we collect data provided by the customer about third partiesthat we need for the final execution of the order (family tree at the customer’s request with the data of the persons shown in the family tree). In particular, data such as First Name, Last Name, Date of Birth, Death or Marriage, Place of Birth, Death, Marriage, etc., only those data that are present in the final product and without them the order cannot be realized.

The customer agrees that the data provided for the preparation of the order (including personal data of third parties necessary for display in the family tree) has been obtained with the consent of the persons concerned.

Unless you specifically wish to, photographs of the finished work will not be used to promote (with regard to the protection of your personal data and that of third parties displayed on the family tree). We always ask in advance about the use and promotion of the work.

FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

The processing of personal data is necessary for the implementation of communication with the users of the website or the performance of a contract arising from the ordering of the services offered, for the following purposes:

  • Implementation of the service.

  • Information about the status of the order.

  • Delivery of ordered goods.

  • Handling any complaints.

  • Information about product news.

We need your email address to keep you informed about discounts and special offers, competitions and other interesting news. You must give your informed consent for this enhanced marketing communication. Consent is done by filling out the form to sign up for these emails, or by confirming the email that was sent to you when you ordered the service/product. If you do not wish to receive this information, you have the option to remove your consent at any time. This option can be found in every newsletter you receive. You can also contact the authorized person’s email above.

Your personal data is also used for necessary transport, administrative or archiving tasks.

  • Transport and shipping services – Email, address, name, phone – DPD or GLS, PLP.

  • Accounting services – Email, address, name. No consent required – Miloš Kaška, ID: 64381072, Skvrňanská 8, 301 00 Plzeň

  • Invoicing – Fakturovac.cz – Email, address, name, phone. No consent required – Zdeněk Novotný, ID: 87029669

  • Administration – Email, address, name, phone. No consent required – Petr Smetana, Borská 1515/27, Plzen 30100

  • Google Drive – Email, address, name, phone. Storage space, backup. No consent required – Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

  • iCloud – Email, address, name, phone. Storage space, backup. No consent required – Apple Inc., Infinite Loop, Cupertino, CA 95014.

WHAT PERSONAL DATA DO WE SHARE WITH THIRD PARTIES?

The website is connected to several third-party applications that further process the data for their own purposes. A complete list of the third-party applications that our website uses can be found below (Service name / Data / Data purpose / Consent type):

  • Google Analytics – Cookies, anonymous data about the use of the website. Analysis of anonymous data. No consent required – Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

  • Google Adwords – Cookies, anonymous web usage data. Campaign optimization based on anonymous data. No consent required – Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

  • Facebook – Cookies, anonymous data about the behaviour and interests of a group. Legitimate interests of the controller, campaign optimization based on anonymous data. No consent required.

Through third-party applications, we collect information about your computer. This information is anonymous. They cannot identify you as a person and are only used to generate statistics and their subsequent analysis.

HOW WE USE COOKIES

We use third-party cookies that store information about your visit to the website anonymously. This can then be used for analytical or marketing purposes. All information in the cookies we store is anonymous. Cookies cannot be tracked automatically – we use an opt-in option – i.e. we only track cookies after the website user has given their consent.

WHAT SECURITY PROCEDURES DO WE USE REGARDING THE STORAGE OF PERSONAL DATA?

The Provider has adopted and maintains such technical and organizational measures to prevent unauthorized or accidental access to personal data, their alteration, destruction or loss, unauthorized transfers, other unauthorized processing, as well as other misuse of personal data.

  • The process of regularly testing, assessing and evaluating the effectiveness of the technical and organisational measures in place to ensure processing security.

  • Antivirus protection and unauthorized access control.

  • Encrypted data transmission via IT technology.

  • Access to personal data only for authorized persons of the Provider.

  • A computer with personal information on a password protected computer and locked in the property.

HOW LONG WE HAVE BEEN USING THE DATA

We only use the personal data entered when ordering goods for the time necessary to fulfil the contract and comply with legal obligations or to protect our legal claims.

If you give us your explicit consent to the processing of personal data or if we use your e-mail address to send you commercial communications in accordance with the previous article, the data will be used for the duration of the web interface on which we will offer goods similar to those provided to you.

HOW CAN YOU CONTROL THE PERSONAL DATA YOU HAVE PROVIDED?

If you want to check what specific data we are working with, please contact the person in charge – see the email in the first part of this page. Please do the same if you wish to delete your personal data.

GENERAL PROVISIONS

The processing of personal data in family trees as a business activity is not covered by the exception under Article 2(2)(c) of the General Data Protection Regulation (GDPR), which does not apply to the processing of personal data carried out by a natural person in the course of purely personal or domestic activities, as in the case of a family tree of his or her own family.

The data protection principles set out in this Regulation must therefore be complied with. In accordance with the contract concluded by the customer, it is necessary to ensure appropriate security of personal data, which cannot be disclosed to unauthorised persons other than the contracting authority. As the protection under the GDPR does not apply to the data of deceased persons, it only applies to the data of living persons listed in the family trees.

  • The customer voluntarily provides his/her personal data and agrees to provide it to third parties under the conditions set out below.

  • Personal data will be processed in electronic form in an automated manner.

  • Should the website user believe that the controller or processor is processing his/her personal data in a way that is contrary to the protection of his/her private and personal life or contrary to the law, in particular if the personal data are inaccurate with regard to the purpose of their processing, he/she may:

    • request an explanation from the seller or processor at their email address or in writing,

    • require the controller or processor, either by request to its electronic address or in writing, to remedy the situation.

  • If a website user requests information regarding the processing of his/her personal data, the Seller is obliged to provide this information to the user’s e-mail address or in writing by post. The controller is entitled to charge a reasonable fee for the provision of the information referred to in the previous sentence, not exceeding the costs necessary to provide the information, in the event of repeated requests.

  • Customer personal data is secured against misuse. The handling of customers’ personal data is governed by the relevant provisions of Act No. 101/2000 Coll., on the Protection of Personal Data and on Amendments to Certain Acts, as amended and in force.

  • You may report any misconduct, queries, leakage or misuse of personal data to the relevant Data Protection Authority.DPO)

THESE TERMS AND CONDITIONS TAKE EFFECT IN PLZEN, 1.1.2022

Please also read our terms and conditions. Family trees are made to order and cannot be withdrawn from the purchase contract and the goods returned within the statutory period of 14 days.